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Technical Support
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| If you need assistance for using UKOP, in the first instance you should contact
your nominated support staff. |
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Support
Telephone:
0333 200 2425
Fax:
0333 202 5080
Email:
[email protected] |
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Forgotten passwords
If you've forgotten your password, please email your username to [email protected]. We will send your password to the email address registered for your username. |
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Browser support
UKOP will operate with Microsoft Internet Explorer version 5.0 or higher, or
Netscape Navigator 6.0 or higher. |
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Viewing full text with Adobe Acrobat
To view the full-text elements in UKOP requires Adobe Acrobat Reader. Click here to download the latest version of Acrobat Reader. |
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| If you experience any problems either with the download or functionality of
Adobe Acrobat, first ensure that you have the latest version of Acrobat Reader
installed. Click here to see this current version (given in Step 3 of the
download instructions), and compare this to the properties of your current
Reader. |
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| You can do this by: |
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Either:
Right-clicking on the Acrobat Reader icon and checking the properties.
Or:
Opening Acrobat Reader and choosing About Acrobat Reader... from the Help menu.
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| Alternatively visit the Adobe Support Knowledgebase or Acrobat Reader Top Issues section of their site for advice in answering any queries you may have. |